Remote dbProfessional Support Center

For registered users of the current version, patches and minor upgrades may be downloaded free of charge using the "Direct Update" option within Remote dbProfessional. For registered users using older versions, upgrades may be purchases through the Service Agreements

Current Version: 2.0

Version number can be obtained within Remote dbProfessional under the Help | About menu.

Frequenty Asked Questions: FAQ section.

Online Help:
Help section.

If you are a registered user of Remote dbProfessional and the above options did not resolve your questions, you can use the Support Request Form below. New users are entitled to free support for up to 60 days after their purchase date.

Support Request Form

Your Name
Your E-mail Address
Product / Version
(Version number is located in the product About Box)
OS   Windows 98
Windows Me
Windows NT 4.0 Workstation
Windows NT 4.0 Server
Windows 2000 Professional
Windows 2000 Server
Windows 2000 Advanced Server
Database / Version
(Version number is located in the product About Box)
I am a...
Registered User, my reference or service agreement number is
(Reference number can be found in  e-commerce confirmation e-mail)
Evaluation User

(Hint: To ensure faster response, please provide detailed
information about the problem you are experiencing.)


NOTE:  Our Support Team is very busy during peak times. Your patience is greatly appreciated.

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